1.0 OUR VIEW ON PRIVACY AND DATA PROTECTION
- We have a responsibility to only collect the data we absolutely need.
- We have a duty to ensure that the data we collect is protected to the best of our ability
- Data collected should only be used for the express purpose that it was collected for. If the scope of use increases, consent should be obtained first.
- We will never share, sell or distribute your data.
2.0 RELEVANT LEGISLATION
Our data protection, data processing and user privacy policies are designed to comply with the following legislation:
3.0 DATA THIS WEBSITE COLLECTS AND WHY WE COLLECT IT
This website collects and transmits various data, some of which is classed as personally identifiable information (PII). A full breakdown of the data collected by this website is as follows
3.1 Analytics and visitor tracking
We use website analytics to allow us to understand how visitors use our website. We do this so that we can improve our service to offer a better experience to our visitors. For this purpose we use two third party companies:
- Google Analytics
More information on these companies can be found in section 7.
3.2 Contact forms and email links
When you contact us using our contact page or an email link the information you submit is sent directly to us by email. This data is never stored on the website itself. The personally identifiable information we collect through our contact form and why we need it is as follows:
- Full name – So we know who is making the enquiry
- Email/Contact telephone number – So we can reply to the enquiry
More information on how the information sent via email is stored can be found in section 5.
4.0 LAWFUL BASIS FOR PROCESSING DATA
The legal bases for us collecting data are:
- Consent
We have received clear consent from the data subject to use their data only in the ways made clear to them. - Contract
We need to process the data to fulfil a contract entered into with the data subject. - Legitimate Interest
Where we need to record information for reference purposes to recall later, for example an incoming email enquiry, or notes made during a telephone call. For example, it can be useful to refer to keep a history of interactions with a client to provide historical data to aid in dealing with future enquiries.
5.0 HOW WE STORE YOUR PERSONAL INFORMATION
This website does not store any of the personally identifiable information submitted through forms or email links. Instead, the information is sent to us by email, and is stored within our email system. Our email service is provided by Microsoft (office 365), who we consider to be a data processor. Emails are retained for reference until consent is withdrawn, which can be done by emailing [email protected]. All data stored within Google, including email, is SSL encrypted during transit, and is encrypted at rest. See for more information see Microsoft’s Privacy Policy. Any personal data that we store on our internal computers is encrypted at rest. We do not use automated decision-making software to profile your data.
6.0 OUR THIRD-PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2. All of the USA-based companies we use to process data are EU-U.S Privacy Shield compliant.
Our third party data processors for information obtained via the website are as follows:
- Google (Privacy policy)
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 7 below).GA makes use of cookies, details of which can be found on Google’s developer guides.Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website. - Mailgun ( Privacy Policy, GDPR Compliance Statement )
We use a service called Mailgun to send emails from our website. Mailgun is a premium email provider that specialises in the reliable delivery for of emails ensuring our contact form messages do not bounce or end up in the spam/junk folder. By using Mailgun we can ensure your important contact form messages are always delivered safely.
8.0 COOKIES
A cookie is a small text file stored by the browser, which can be read back by the browser later. Cookies are used to help a website remember information, and without them many websites would be severely impaired and unable to offer many basic functions. The cookies on our website can be divided into two types:
- Essential cookies – vital for core website functionality
These cookies are necessary for functions such as remembering if a user is logged in or not, their location, their preferred language as well as preferences such as whether cookies are allowed or not. Turning off these kinds of cookies will severely impact the usability of the website. - Optional cookies – not vital
These cookies include those used for tracking visitor behaviour so we can establish which pages are the most popular, which pages aren’t working, what kind of device (eg. Desktop, MacBook, iPhone) our visitors use. All of this helps us to optimise our website so we are catering for the correct audience, showing relevant content and that our website works well across the most popular devices.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
9.0 DATA BREACHES
We will report any unlawful data breach of this website or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it becomes apparent that personal data stored in an identifiable manner has been stolen.
10.0 DATA REQUESTS
If you would like to amend, delete or request access to any data we hold on you, or to discuss anything else about how we process your data you can contact us by one of the following methods:
- Telephone: 01792 277691
- Email: [email protected]
- Via our contact page
11.0 DATA CONTROLLER
The data controller of this website is:
Sean Fox
Director
01792 277691
[email protected]
12.0 DATA PROTECTION OFFICER
Pedwar is not currently required to nominate a data protection officer, however should you have any enquiries relating to your data, then please contact the following person:
Sean Fox
Director
01792 277691
[email protected]
13.0 CHANGES TO OUR PRIVACY POLICY
We may update this privacy policy from time to time, and suggest that you check back regularly to keep up to date with any changes. Any major changes will be made clear in a change log format when applicable.